Opt-out

Opt-out is the ability to unsubscribe from a mailing list, expressed in SMS by the word "STOP".

The whole glossary

Definition

Opt-out is the ability to unsubscribe from a mailing list, expressed in SMS by the word "STOP".

In detail

Opt-out is the counterpart of opt-in: at any time, a person must be able to stop receiving messages, simply and free of charge.

In SMS this takes the form of an unsubscribe notice — most often "STOP" followed by a short code. The request must be honoured without delay, and the notice is mandatory in any prospecting message.

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