Condolence SMS: 8 restrained, sincere templates
Short, restrained, and expecting no reply
This is the hardest message to write, and the one where trying hardest most often goes wrong. One rule carries most of it: state your presence, not your analysis. Here are eight restrained wordings to adapt.
Ready-to-send SMS templates
I just heard about your father. Thinking of you a great deal. I'm here if you need anything.
92/160 charactersUse this templateMy deepest sympathy. I don't have the words, but I wanted you to know I'm thinking of you.
90/160 charactersUse this templateI'm so sorry for your loss. Take all the time you need, I'm around.
67/160 charactersUse this templateMy sincere condolences to you and your family. Sending love.
60/160 charactersUse this templateThinking of you today. Don't reply, I just wanted you to know.
62/160 charactersUse this templateMy condolences. If I can help with anything practical, tell me what.
68/160 charactersUse this templateI'm so sad to hear this news. I have a lovely memory of her.
60/160 charactersUse this templateMy condolences. I'll call in a few days, with nothing expected before then.
75/160 charactersUse this template
Best practices
SMS rarely fits for someone close
For a close friend or a family member, a call or a visit is still expected. SMS finds its place elsewhere: a colleague, an acquaintance, someone you do not want to intrude on right away. It can also precede a call, to say that you are there.
What is better left unwritten
Avoid "I know how you feel", which is never true, and any phrasing that looks for meaning in the loss. Avoid "don't hesitate to ask" too: a grieving person does not ask. Offer something specific, or simply say you are there.
Frequently asked questions
Is it acceptable to send condolences by SMS?+
Yes for a professional or distant relationship, or while waiting to be able to call; for someone close, a call or your presence is still expected.
Should you expect a reply?+
No, and it is worth saying so: making clear that no answer is needed spares the person one more obligation.
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